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How to Buy -Guide

1

How to make a first product selection

IF YOU KNOW ALREADY WHAT YOU NEED
Choose the product browsing the site by categories

IF YOU ARE NOT SURE ABOUT THE CHOICE
click on "find the ideal makeup station", select the options and click on "search": we will show you the products which suit your requirements.

 

2

Choose the product

To allow you to analyze the product in every detail before the purchase and to understand the differences between the different models, in every product sheet you can find:

  • Photos: zoom in and see every detail. Consider the details and the inner space configuration
  • Technical file: read it, verify weight and dimensions.
  • Video Tutorial: for each product, a short video tutorial is available. In few seconds, you will be able to understand well the product features!
  • Detailed description: in addition to a short description next to the photo, a detailed description is reported further down. This will help you to understand the differences between the products.

 

3

Select the options for the product you have chosen

Many products can be configured with some options: light type, color or personalization with a logo.
To finalize the order, you will have to define these options: don't worry, if you forget to do so, CANTONISHOP will ask you to choose the mandatory options before to put the product in your basket.

 

4

Personalization Options

Most of the products can be customized with the addition of a text, or of your logo or both.

PRINT OF YOUR LOGO:
If you want the product you've chosen to be printed with your logo, select the appropriate option. After completing your order, please send us an email with attached the file for printing at cantonionline@cantonionline.com .
It will be accepted only in vector format files in one path. Print output, by default, in white color.

PRINT OF A TEXT/NAME:
If you want the product you've chosen to be printed with a text (e.g. your name), insert into the appropriate field the text and choose in the drop-down menu the font you prefer. We will take care of the rest.

 

4

Check for the accessories

Before to finalize the order, choose the accessories for the product. You can find them in the section "Useful accessories" in each product sheet.

 

5

Check your basket

Go to"My basket" to check the products you have selected: here you can modify the options, the accessories and quantities.

 

6

Check out

If your order is ok,press the"Check-out" button.

 

7

Give us your details

IF YOU ALREADY ARE A REGISTERED USER:
Login to your account

IF YOU HAVE NOT AN ACCOUNT ON CANTONISHOP:
You can register now and create your account.
If you are not a registered user, you can order even as a "guest", but consider that keep in mind that you can not follow the status of your order, you don't have a wishlist in which to place the products before the purchase and you will not have the history of your orders on Cantonishop .

Enter your personal information and billing address. If the delivery address is different from billing address, select "Ship to a different address from billing address" and enter the data.

ATTENTION! The prices of products include the shipping costs calculated on your Country delivery as the system locates automatically from where you are visiting; we are not entitled to deliver in a different Country from the one detected by the system
If you have a specifical requirement (delivery in a different Country) contact us by email and we will take care of your order.

Check the information you entered and verify it's complete and correct.

ARE YOU ORDERING FOR A COMPANY?
If you are buying for a registered Company, please insert also:

  • VAt number
  • Name, surname, email address and telephone of the person in charge for the order.

 

8

Select a Payment Method

Payments on CANTONISHOP are safe and encrypted with Cartasì Xpay system: you can pay with Credit Card, Paypal, bank transfer and immediate bank transfer.

If you want to pay by Credit Card enter the data and click on "Pay", then follow the required steps in the secure encrypted area. Plese take note that our e-commerce platform only accepts Visa or Mastercard credit cards provided with 3D secure system.

If you want to pay by Paypal, click to access your Paypal account and follow the required steps.

If you want to pay by bank transfer choose the option: you will find the Bank references to carry out the wire in our purchase confirmation email.

If you want to pay by immediate bank transfer, choose the option Sofort-Klarna: the bank transfer will be completed immediately and we will process your order straightaway.

 

9

Order confirmation email

You will receive an email confirming your order.
The shipping documents will be sent to your email too. Save and print the documentation as warranty rights.

 

10

Create your account on Cantonishop

If you are not a registered user in cantonishop, create your account: you will purchase faster and more easily the next time, and you will have the trace of your purchases and shipping.

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