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Cantoni Customer Guarantees

The packing and delivery process benefits from the same level of care dedicated to the creation of every one of Cantoni’s products, to ensure customers the certainty to receive their purchases in perfect condition and to have a sales service always efficient.

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Patented products

Cantoni constantly studies and develops new solutions,aiming to improve the efficiency of its products. All of Cantoni’s products are certified.

  • Lighting system I-Light: European patent n.ES2393155
  • Headrest System for make up chair: European patent n.ES2436456
  • Table makeup case with adjustable height and structure: Italian Patents ITRN20090051 e ITBO990174

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Certified products

We believe that every professional should be able to rely on equipment that complies with safety regulations, made from high-quality, durable materials. This guarantees to our customers the theirs own safety and their clients safety. Our products are certified by third parties. On request we can provide:

  • CE Certification
  • Electrical Conformity certification: IEC 60598-2-4C
  • Emission Immunity Conformity to EN55015:2013, EN61547:2009, EN61000-3:2014, EN61000-3-3:2013
  • Conformity Declaration

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Encrypted payments

Easy and safe payments on CANTONI Shop: all your transactions use SSL encriptyon code and respect all the security criteria requested by Verified By Visa e Secure Code Mastercard.

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High quality packaging

Most of our products contain fragile elements such as mirrors and lights. They are artisanal products made with great attention to detail and using the finest materials. To protect them from knocks, loads and accidental falls during transport we have chosen the very best packaging for them, designing purposely-created packaging for each product.

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Insured shipping

All shipments are insured against theft and damage occurred during the transportation of the goods. All the shipmnent are tracked. When the goods are picked up by the courier, Cantoni sends an email notification with the tracking number to the customer.

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Product guarantee

  • For consumers:all products available on cantonishop.com are covered by a two years guarantee for defects in conformity appeared within two years from the date of delivery, according to the law.
  • For professional customers: all Products available on cantonishop.com are covered by the 12 months guarantee for defects in conformity appeared within one year from the date of delivery, ccording to the law.

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Right of Withdrawal

CANTONI &is located in San Marino Republic,a small enclave inside Italy, with its own laws. To ensure the consumer's rights at our best we lollow the European Consumer Code. The withdrawal right provides that the customer may return the products purchased from cantonishop.com, without any penalty and without specifying the reason, within fourteen (14) working days from the date of receipt. The withdrawal right - besides compliance with the terms and procedures described above - shall be deemed correctly exercised following the steps recommended in the Sales Conditions.

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Privacy e Cookie Policy

Cantoni works in compliance with the European laws about the privacy protection and the cookie law

 
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Support and assistance

A brand grows on the strength of relationships. Cantoni becomes stronger day by day thanks to its customers, who interact with the company proactively, asking for advice, support, assistance and spare parts for Cantoni makeup stations.Thanks to experience gained every day and the open dialogue we enjoy, we are able to guarantee continuity of supply, the constant availability of spare parts and fast responses to requests for support.

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